Web Site Privacy Statement

Last updated November 7, 2008

This web site is owned and operated by D. R. Sparks Insurance Services, Inc.

Our mailing address is

310 Easton Street, Suite 230
Alton, Illinois 62002 

We can be reached via e-mail at serv@egisure.com, or you can reach us by telephone at 1-800-838-5643.  

D. R. Sparks Insurance Services, Inc. respects the privacy of every individual who visits our web site.  This Privacy Statement outlines the information we will collect and how that information is used.  Please note, the privacy practices described in the Privacy Statement apply only to the Egisure Insurance web site and are directed to residents of the United States.  The copy, claims and offers contained in this web site are directed at residents in the states of Illinois, Iowa, Missouri and Wisconsin of the United States and are valid only in those states.

Linked Sites

This privacy statement is for the sole use and purpose of D. R. Sparks Insurance Services, Inc.  The Egisure Insurance web site, www.egisure.com, contains links to other Internet sites ("third-party sites") that are not maintained by D. R. Sparks Insurance Services, Inc.   These links are provided solely for your convenience.  D. R. Sparks Insurance Services, Inc. makes no warranties or representations about the contents of or any products or services offered at such third-party sites.  We recommend that you take the time to read the privacy statement and security policies of these sites.

Information This Site Gathers and/or Tracks

We collect information in two categories when you visit our web site.

General Browsing

Visitors to the www.egisure.com web site browse the site anonymously.  Visitors are not required to provide any personal information in order to access our web site.

D. R. Sparks Insurance Services, Inc. collects general information from each user session, such as the domain you used to access our site (for example, aol.com, or a numerical IP address), the date and time you accessed our site, how long you stayed on our site and aggregate information on what pages you accessed or visited.  This information does not include your e-mail address or any other personal information about you.  We gather statistical information concerning web traffic and usage patterns.  Gathering and tracking this information enables us to evaluate what our customers want, provide adequate capacity for our visitors and helps us to display information in the best manner.

When You Request Policyholder Service Transactions

If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events.  If you do not wish to receive such mailings, please let us know by calling us or contact us by e-mail at serv@egisure.com.  Please provide us with your exact name and full address.  We will remove your name from our mailing list.

We do not sell or transfer e-mail addresses to third parties.  In some cases, information about you that has or will be collected by us may, without your authorization, be disclosed to third parties who perform services for us or have a legitimate need for the information.   These may include, for example, insurance companies (or insurers) with which we contract, claims adjusters and investigators, your agent or broker, actuarial consultants, insurance support organizations, courts, government agencies, and parties requesting such information through legal process.

The information we collect is used to improve the content of our web site and might be used by us to contact consumers for marketing purposes.  This information will not be shared with or sold to other organizations for commercial purposes.

Security

Please remember that e-mails to and from Egisure Insurance are not encrypted and not secure.

Opt-out Policy

You may choose not to receive future mailings about products and services offered by Egisure Insurance by direct mail, telephone and/or e-mail.  If you would like to be removed from any further contact from Egisure Insurance, you must send your full name, address, telephone number and e-mail address to serv@egisure.com, call us toll-free at 1-800-455-2474 or you may write us at:

Egisure Insurance
P. O. Box 8310
Alton, IL  62002

Affiliated Mutual Holding Company Privacy Notice

PLM-21 (ed. 11/08)

Our Commitment to Our Customers

At Affiliated Mutual Holding Company and its affiliates, Millers First Insurance Company, Millers Classified Insurance Company, D.R. Sparks Insurance Services, Inc. doing business as Egisure (formerly Affiliated Insurance Specialists), Egiserve and Millers First Insurance Agency, we are committed to the financial protection, servicing and privacy of all our customers.

In compliance with United States federal law, we are providing our customers with this Privacy Notice on how we collect and safeguard the information received from individuals who apply for, or obtain products from us.

Categories of Information We May Collect

For insurance coverage, it is necessary to collect certain types of information to prepare a quote, to underwrite and properly service your insurance policies.  Some of the information collected is called “Nonpublic Personal Information (NPI).”  NPI is information provided by you and information obtained as a result of the company providing a product or service to you.  It does not include information that is available to the general public.

We collect nonpublic information about you from the following sources:

  • Information provided by you on applications or other forms, through telephone contact with our direct response and customer service units, through discussion with agents who offer our insurance products and products of other insurers and through forms filled out on our web site. Examples are your name, address and telephone number.

  • From your transactions with us and other insurers whose products we offer. This includes coverage information and premiums, payment history and claims information obtained while processing and settling claims.

  • From consumer reporting agencies, such as your credit history. This information is used to supplement information otherwise obtained to underwrite and properly rate your policy. It includes information from motor vehicle, claims history and credit reports.

How We Use the Information We Collect

  • Underwrite and properly rate your policies;

  • Process your claims;

  • Ensure proper billing;

  • Service your accounts and offer you other insurance products that may be of interest to you from our organization and from other insurers through our organization.

We do not provide information to any other organization for their marketing purposes.  We do not sell your personal information.

Information Disclosure to Affiliated Parties

Information about our transactions is shared within our affiliates to underwrite and properly rate your policies and to provide better customer service for our products.

Information disclosed to affiliates may include:

  • Information we received from you, including application information, such as name, address and social security number;

  • Transaction information, such as information about policy coverage, premiums and payment history; and

  • Information from consumer reports, such as a credit history.

Information Disclosure to Nonaffiliated Third Parties

In sharing NPI within our organization, our affiliates may share this information with other insurance companies who offer products through our organization.

We may disclose your NPI in connection with servicing your policy, administering a transaction with us, handling a claim, responding to your inquiries, complying with legal requirements and safeguarding against unauthorized transactions and fraud.

As permitted by law, we may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

If you prefer that we not disclose NPI about you to nonaffiliated third parties, you may opt out of those disclosures (other than disclosures permitted by law).  If you wish to opt out of disclosures to nonaffiliated third parties, you may call the following toll-free number: 1-800-455-2474.

Categories of Affiliates and Nonaffiliated Third Parties

The affiliates and nonaffiliated third parties mentioned may include, but are not limited to, your insurance agent, other insurance companies, third parties who perform services or marketing on our behalf, claims adjusters and investigators, insurance support organizations, courts and government agencies.

Confidentiality and Security

We periodically review our privacy policies and practices in an effort to protect our customers' NPI.  Within our organization, we attempt to restrict access to NPI to only authorized employees who need to know that information to provide products or services to you.  We maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your NPI.  We also attempt to remain in compliance with the Fair Credit Reporting Act.

Should You Have A Question

No response to this notice is required. Should you have any questions regarding this notice and/or your own personal information, you may call the following toll-free number:  1-800-455-2474.

Our Privacy Policy applies to all companies and agency operations within the Affiliated Mutual Holding Company group, including: Millers First Insurance Company, Millers Classified Insurance Company and D. R. Sparks Insurance Services, Inc. (d/b/a Egisure, Egiserve and Millers First Insurance Agency).

For many years, our organization has provided honest and reliable insurance protection with excellent service that keeps our policyholders with us year after year – even generation to generation. We thank you for this privilege and for your loyalty.

Affiliated Mutual Holding Company
P.O. Box 8310
Alton, IL 62002
1-800-455-2474


Egisure Disclosure Statement

Egisure is operated by D. R. Sparks Insurance Services, Inc. which also does business as Egiserve and Millers First Insurance Agency. D. R. Sparks Insurance Services, Inc. is part of the Affiliated Mutual Holding Company group, which also includes Millers First Insurance Company and Millers Classified Insurance Company. Any of the above may directly or indirectly maintain business partner relationships with other insurers and product providers. Egisure, its agents, employees, offices and management may derive varying levels of compensation from such insurers, product providers, affiliates or others depending on a number of factors which may or may not affect the premiums charged customers. Factors considered in the selection and use of our insurers and product providers include, but are not limited to, their coverages available, service and claims handling, initial and ongoing underwriting practices, pricing, reliability and reputation over time, continuity and longevity, compensation, and knowledge of local and regional conditions. The premium offered may not always be the lowest as we attempt to choose insurers and product providers to meet individual needs.

© Copyright 2008 D. R. Sparks Insurance Services, Inc. All Rights Reserved | Privacy and Disclosure Statements